How to Order


If you are having problems logging in to your account, or being able to checkout, it may be due to the fact that cookies are required for accessing your account.  Please try these steps:

To clear out cookies:

  1. click on tools
  2. click on internet options
  3. click on delete (under browsing history)
  4. then unclick everything except "cookies" and "form data" and hit "delete"

To change privacy settings:

  1. click on tools
  2. click on internet options
  3. click on the privacy tab at top
  4. change setting to medium if it is set at high
  5. after you have finished checking out, you can reset your privacy setting to the previous setting if desired

If the above doesn't work, Internet Explorer version 8 or higher is required to gain full access to the site.  You may need to upgrade.  If you are still unable to gain access, please call us at 800-847-3000 X2365 to place your order.

 

Ordering instructions

  1. *Select the Campus/term you are enrolled in (i.e. CDL - Spring 2012  or Mentor Spring 2012 Mentor/independent study)
  2. *Highlight a department (for mentor/independent study use your mentor's name)
  3. *Highlight a course number
  4. *if the section you are in doesn't automatically become highlighted, highlight the section that comes up.  Once you highlight something in every box, then the books for your course will load.
  5. Add the books to your "Basket"
  6. Repeat the steps until all of your books have been added to your "Basket"

*If you need help in getting the above information there are links provided to assist you on the ordering page.

Once you have completed steps 1-6 click on "Basket". Review all of the selected materials, check for duplicate items by making sure the quantity is set to 1. Then click on "Checkout" if you have ordered on this system before enter your email address and password and click on "look up". If you have never ordered on this site you have to "create" your account by entering your email address and password and clicking on "new user". This system does not recognize your Empire State College email account automatically. You must enter the information the first time you place an order.

When you get to the shipping screen enter or edit your shipping information. There is a link provided for UPS estimated time in transit provided in the footer bar and at the first page of the ordering process.  Please refer to this before you select anything other than ground service. Many students select 2nd day air* or next day air* when it isn't necessary.

*Selecting these methods only applies to time in transit not in total processing time. We process orders the following business day in the order in which they are received regardless of the shipping method selected. There are some times when we cannot process all orders the following business day.

After completing the shipping information you will be taken to the payment screen. Click on one of the 2 radio buttons Credit Card or Financial Aid. Then enter the appropriate information. Your datatel ID# or student ID# is the 7 digit number created by the college when you enroll. Click on the continue button at the bottom of the screen to complete your order.

Shipments outside Continental U.S. including International Distance Learning students and all International orders select "International" from the list of selections in State/Province field. Add any special delivery instructions in the box provided and be sure to include a valid daytime phone number. Our primary delivery method for International shipments is UPS Worldwide Express. 

Additional fees will be applied to all shipments outside Continental U.S. including Hawaii and Alaska.  If you would like to know what the fees will be, please contact Sheila Redder for rates and additional information.